Question 1

How fast can I deploy a game server?

Accepted Answer

Your game server will be ready in under 60 seconds after purchase. Our automated system handles everything instantly.

Question 2

Do you offer DDoS protection?

Accepted Answer

Yes! All our servers include enterprise-grade DDoS protection with 1Tbps+ mitigation capacity at no extra cost.

Question 3

What is your uptime guarantee?

Accepted Answer

We guarantee 99.9% uptime SLA. If we fail to meet this, you'll receive service credits automatically.

Question 4

Which games do you support?

Accepted Answer

We support 50+ games including Minecraft, Rust, ARK, Valheim, Terraria, Palworld, Satisfactory, Project Zomboid, and many more. New games added regularly.

Question 5

Can I install mods on my game server?

Accepted Answer

Absolutely! Our control panel supports one-click mod installation for most games. You can also manually upload mods via SFTP or our file manager.

Question 6

Do you offer a money-back guarantee?

Accepted Answer

Yes, we offer a 7-day money-back guarantee on all plans. If you're not satisfied, get a full refund with no questions asked.

Question 7

How many server locations do you have?

Accepted Answer

We have 15+ data centers worldwide including USA, Europe, Asia, Australia, and South America for the lowest possible latency.

Question 8

Can I upgrade my server plan later?

Accepted Answer

Yes! You can upgrade or downgrade your plan anytime. The change takes effect immediately with prorated billing.